How Long Before I Get My Confirmation?

Costa Rica

In most cases, we are able to send confirmations within 24 hours. Sometimes it's only an hour or two, but every now and then it can take a few days. This is due to no fault of our own - we are constantly monitoring pending confirmations and following up with providers by phone and email. However, some hotels do not check their fax machines or email frequently, and many are closed on weekends, holidays and after 5 pm. Thus, the timing of a request can effect how long it takes to receive a confirmation.

Furthermore, many hotels and some tour companies are small, family-run businesses and do not have the resources or the sense of urgency to immediately confirm services.