Bring your passport to the boutique; ensure the form is completed with accurate details. At the airport, get customs validation before checking your purchases; allow extra time (30–45 minutes).
You can process refunds via kiosks where available; otherwise, visit the refund counter. If using a delivery-to-hotel service, verify timelines to receive paperwork before departure.
Related Questions
- Is Italy Card-Friendly For Luxury Travel?
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Insider-led Italy Design & Concierge
Your insider team designs the trip around what you care about, then supports you in-country with private logistics, vetted partners, and concierge help when plans change.
Get StartedPrivate drivers; English-speaking available.
Avoid the crowds in private day tours.
Better stays, better pacing, better reservations.
Insider-only experiences and exclusive local partners.
24/7 in-country support by phone, text, and WhatsApp.
Insider-led Italy Design & Concierge
Your insider team designs the trip around what you care about, then supports you in-country with private logistics, vetted partners, and concierge help when plans change.
Real Voices, Real Benefits
We believe travel is more than ticking destinations off a list – it's about discovering new places deeply, feeling connected wherever you go, and knowing you have a trusted team of local experts behind you every step of the way.
