Ileana did great. She even helped me rebook trips on Christmas Day when my flight to Costa Rica was cancelled and I knew I wouldn't be getting in until 1 day later.
Hi, I'm Ileana Mena Mora
1-(888) 456-3212 Ext:132
I am a proud Costa Rican. I was raised in Monteverde, where I was surrounded by nature and lived a traditional tica lifestyle. I began working with tourism while I was still in high school, and I now have over nine years of experience in this field. This career has helped me meet people from around the world and also make new friends within my own country. I have had the opportunity to help families travel throughout the country and experience the best that Costa Rica has to offer. My favorite memory from this job was when I helped a couple plan a vacation. We began communicating and after a few phone calls I was informed that they would elope and come get married in Costa Rica. They were here soon and no one in their family knew. They helped them get married in Manuel Antonio. I am fortunate to have visited most of Costa Rica. My favorite places are Manuel Antonio, Monteverde, and Jacó; I try to return to these destinations as often as possible. I feel blessed to live in beautiful La Fortuna and enjoy views of the Arenal Volcano from my home.
We have only positive praise for Ileana. We gave her a run for her money and was very pleasant and positive, offering suggestions along the way.
Ileana did an excellent job. She was accommodating to our changes to our itinerary, even to the last minute or smallest detail.
She was friendly, efficient and a pleasure to work with.
Ileana is very professional, patient, and a pleasure to work with. She made everything so easy for us.
Ileana deserves a medal, she was so patient with my questions, the changes, I kept making, and her suggestions were awesome, and the accommodations she gave me were first class!