Ileana is very responsive and knowledgeable!!
Hi, I'm Ileana Mena Mora
1-(888) 456-3212 Ext:132
I am a proud Costa Rican. I was raised in Monteverde, where I was surrounded by nature and lived a traditional tica lifestyle. I began working with tourism while I was still in high school, and I now have over nine years of experience in this field. This career has helped me meet people from around the world and also make new friends within my own country. I have had the opportunity to help families travel throughout the country and experience the best that Costa Rica has to offer. My favorite memory from this job was when I helped a couple plan a vacation. We began communicating and after a few phone calls I was informed that they would elope and come get married in Costa Rica. They were here soon and no one in their family knew. They helped them get married in Manuel Antonio. I am fortunate to have visited most of Costa Rica. My favorite places are Manuel Antonio, Monteverde, and Jacó; I try to return to these destinations as often as possible. I feel blessed to live in beautiful La Fortuna and enjoy views of the Arenal Volcano from my home.
Ileana did great. She even helped me rebook trips on Christmas Day when my flight to Costa Rica was cancelled and I knew I wouldn't be getting in until 1 day later.
We have only positive praise for Ileana. We gave her a run for her money and was very pleasant and positive, offering suggestions along the way.
Ileana did an excellent job. She was accommodating to our changes to our itinerary, even to the last minute or smallest detail.
She was friendly, efficient and a pleasure to work with.
Ileana is very professional, patient, and a pleasure to work with. She made everything so easy for us.
Ileana deserves a medal, she was so patient with my questions, the changes, I kept making, and her suggestions were awesome, and the accommodations she gave me were first class!
Ileana's quick response when we had to change one of our tour last minute with no problem. Her knowledge & communication that goes with this industry is very important. I had called her several times with this trip, her positive attitude made me at ease to ask questions.
Ileana was so patient with all my changes and requests. Very helpful in helping me make our trip so wonderful!
Excellent Job you did Ileana, thank you for this wonderful trip you organised
Ileana was great. She was able to accommodate some last minute travel changes for us which was helpful during our stay.
Ileana was extremely helpful, patient and accommodating. She is very professional, courteous and friendly!!
Ileana did an excellent job. She responded quickly and professionally.
Ileana was amazing. Between the online chats and the prompt e-mails, the response time was excellent.
She was responsive and very helpful. Great attitude!
Ileana was always so prompt in following up with sending information after we spoke on the phone, even when I went through several changes in a short period. She convinced me she had our happiness at heart.
Ileana did a fantastic job - we feel very fortunate to have made that connection. She listened very carefully to our wants/concerns - and was very good about giving us options and suggestions!
Ileana made planning our Costa Rica vacation very easy and troublefree. She was able to work out all of our changes and requestsl Her attitude, professionalism, responsiveness, knowledge & communication could not have been any better.
Ileana was so helpful every step of the way. I emailed her almost every day with questions and she responded politely and quickly. She was great!
IIeana's attitude was great, very professional. She had good knowledge and communication skills.