I’m originally from Nicaragua, but I moved to Costa Rica when I was seven years old. I’ve lived in La Fortuna (in the Arenal Volcano area) for the past twenty-two years and consider it one of the best locations in the entire country. I started working in tourism in 2004. I initially worked as a receptionist in a local hotel for three years—while here I learned lots about customer service and tourism management. I eventually accepted a position as the Front Desk Manager at another hotel in 2008. This was challenging, but I became well acquainted with managing a staff and business operations. It prepared me for what came next. In 2009, I was hired by Anywhere Costa Rica. I was very happy, because I knew that it was a well-known local company where everybody wanted to work! The training here was challenging but enjoyable, and I soon began helping customers, which I loved. Over the past five years, I have helped create an array of unforgettable trips for my customers. When I talk to my university colleagues I always tell them that I love what I do. I love sharing Costa Rica with travelers from around the world. I use my own experience and knowledge to craft incredible experiences for our clients. I’ve traveled throughout most of Costa Rica. My favorite places include Playa Conchal—it’s a beach where the sand is composed of millions of tiny crushed shells. I also love Caño Island, because it has some of the best snorkeling and scuba diving in the country. While here, I saw whitetip reef sharks, sea turtles, and dolphins. This is a must-visit place in Costa Rica. I'm married and have a beautiful daughter named Luna (her name means "moon" in Spanish). Luna is nine years old and I love spending time with her. I also have two French poodles and enjoy gardening, jogging, and playing soccer.