Lester's knowledge and communication was spot on, always willing to chat about services
Hi, I'm Lester Ruiz
1-(888) 456-3212 Ext:124
I’m originally from Nicaragua, but I moved to Costa Rica when I was seven years old. I’ve lived in La Fortuna (in the Arenal Volcano area) for the past twenty-two years and consider it one of the best locations in the entire country. I started working in tourism in 2004. I initially worked as a receptionist in a local hotel for three years—while here I learned lots about customer service and tourism management. I eventually accepted a position as the Front Desk Manager at another hotel in 2008. This was challenging, but I became well acquainted with managing a staff and business operations. It prepared me for what came next. In 2009, I was hired by Anywhere Costa Rica. I was very happy, because I knew that it was a well-known local company where everybody wanted to work! The training here was challenging but enjoyable, and I soon began helping customers, which I loved. Over the past five years, I have helped create an array of unforgettable trips for my customers. When I talk to my university colleagues I always tell them that I love what I do. I love sharing Costa Rica with travelers from around the world. I use my own experience and knowledge to craft incredible experiences for our clients. I’ve traveled throughout most of Costa Rica. My favorite places include Playa Conchal—it’s a beach where the sand is composed of millions of tiny crushed shells. I also love Caño Island, because it has some of the best snorkeling and scuba diving in the country. While here, I saw whitetip reef sharks, sea turtles, and dolphins. This is a must-visit place in Costa Rica. I'm married and have a beautiful daughter named Luna (her name means "moon" in Spanish). Luna is nine years old and I love spending time with her. I also have two French poodles and enjoy gardening, jogging, and playing soccer.
Lester was very helpful in suggesting an itinerary and very efficient at responding to queries.
Lester was AMAZING to work with!! His responses were always extremely quick and he was also available to talk to over the live chat. I was very impressed with how helpful he was in creating a vacation that was personal to what we were looking for. Thank you Lester!!
Lester was SO helpful. He made our trip great and helped us tailor our Honeymooon to what fit our interests and budget.
Lester was fantastic! He answered 100s of questions, made lots of adjustments to my itinerary, heard my concerns and interests, and was always available to help - and this was even before he knew I would actually book/purchase anything! Never once did I feel like I asked a dumb question or that I was a bother. The service was so SO much better than I expected.
Lester is extremely professional and was a delight to work with. His commitment to his work makes the overall experience a pleasure.
Lester was awesome! Easy to work with and very accessible. He helped to plan our destinations based on my desires for the vacation and it turned out great!
Thank you Lester for all of your wonderful suggestions!! We couldn't have asked for a better experience!
Lester is amazing. He listened to me for 6 months before I even showed any commitment. Always responded promptly. Even after my trip
We made a change on the fly during our trip and a phone call to Lester was all that was needed to put the changes into effect.
I'm very happy with the way Lester provided his assistance to my trip. Everything was spotless and highly professional, which was very important to me as I'm solo traveler.I will definitely come back to Anywhere Costa Rica & Lester when planning my next trip.
Along with recommending adventures, Lester suggested the type of lodging best suited for travel with our young family. In fact we were two families travelling together in separate directions and Lester was able to plan for us to meet up twice in two different regions. His suggestions were well thought through and exactly what we needed. His quick response to my questions and his detailed reflections made this trip very easy for us to simply explore Costa Rica.
Lester did great. He booked us exactly what we wanted. We had a number of changes and concerns and he handled all of those and fully answered any questions we had.
He was wonderful- he always answered my questions in a quick manner, even while we were already in country.
In planning our trip, I went through many changes (and drafts) in my thinking about what our itinerary should look like. Throughout the process, Lester was very helpful and most importantly, very patient. During our trip we had to make two short notice changes in our accommodations and transportation. In both cases Lester and his support team handled them quickly and professionally.
Lester was great and always got back to me in a timely manner.
Quick to make changes to the itinerary and answer questions
Lester was very patient and helpful. You rocked Lester!
It was such a pleasure to work with Lester. He was incredible and made planning the vacation so easy.I should have called much sooner!
Lester was incredibly helpful and responsive when I had questions or wanted to make changes to our itinerary.