We are happy to accommodate any service modifications made up to 24 hours from the time of the service; the only fees, penalties, and time restrictions will be those imposed by the applicable service providers that are not under our control. Last-minute reservation modification requests (24-48 hours from the time of service) must be directed to our operations office in La Fortuna. They can be reached by phone at 2479-8811 and by email at firstname.lastname@example.org.
We are open seven days a week and are happy to make modifications on your behalf. We will do our best to eliminate or reduce penalties. That said, it all depends on the circumstances surrounding the modification. We will not impose any additional re-booking or modification fees, but that does not mean that there will not be penalties or rate changes, as many of these are out of our control and are imposed by the individual service providers. We can, however, always check to see how much a modification will cost prior to making the change.
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